Participating hotels will display this logo on their property page
This guarantee applies to participating hotels in Ireland only. We are committed to giving you the best value when you make a booking with Irelandhotels.com. Should you find your hotel room at a lower price on the Internet, with the same booking conditions, within 24 hours of making your booking on this site, we will match the rate. All you need to do is contact us within 24 hours with details of the website where the lower rate is clearly and feely available. By making a booking with a best rate guarantee property you automatically agree with the terms and conditions of the guarantee. Please see terms and conditions here.
Terms and Conditions for Guests:
1. As hotel prices can change frequently, you must contact us promptly by email rateguarantee@irelandhotels.com, but in any event within 24 hours of purchasing your hotel room through Irelandhotels.com. Your email should include the following information: your name, Irelandhotels.com reservation booking reference and the website where the lower rate is available. Incomplete or inaccurate emails will not be taken into account.
2. The guarantee is not applicable for same day bookings.
3. The guarantee only applies in respect to a lower rate that is generally available for online booking. The lower online rate must be bookable when Irelandhotels.com validates your claim, within the 24 hour period. Screen shots will not be accepted as proof.
4. The lower rate must be found online for an equivalent room at the same hotel as booked through Irelandhotels.com on the same check-in and check-out dates with the same booking conditions.
5. The lower rate must be in the same currency.
6. Irelandhotels.com participating “Best Rate Guaranteed” hotels will match the proven and accepted lower rate only if your reservation through Irelandhotels.com is completed and not cancelled or the subject of a no-show.
7. If the claim is unsuccessful as it is not in accordance with our best rate guarantee terms and conditions, our terms and conditions of booking, including the cancellation policy are still applicable.
8. The “Best Rate Guarantee” does not apply to hotel rooms purchased through or in combination with membership rates, frequent stay, loyalty points or other “reward” type programs or special promotions of the hotel where the booking is made. Lower rates available through opaque sites where the exact hotel isn’t known until after booking are also excluded from the guarantee.
9. Irelandhotels.com may, at its sole discretion, cancel a booking a refund the booking deposit (where applicable) without penalty where it is unable to satisfy itself of the validity or accuracy of any claim or gain the agreement of the hotel to honour such claim.
10. While it is the clear objective of Irelandhotels.com to deliver the “Best Rate Guaranteed” service to its guests from its hotel partners, Irelandhotels.com is reliant on parties outside its control to deliver this service and therefore Irelandhotels.com is sole and final arbiter in the application of the terms of this agreement.
