Loading...

How to Guide

  • Redeem in over 600 Hotels & Guesthouses
  • Safe & Secure Booking
  • Official Gift Card by the Irish Hotels Federation
Redeem Now

Terms & Conditions

The IrelandHotels.com terms and conditions apply to all our services directly or indirectly made available online via our website, by mobile device, by email or by telephone (hereafter collectively referred to as the “website”). These pages, the content and infrastructure of these pages, and the online hotel reservation service provided on these pages and through the website (the “service”) are owned, operated and provided by IrelandHotels.com (“us”, “we” or “our”) and are provided for your personal, non-commercial use only, subject to the terms and conditions set out below.

IrelandHotels.com reserves the right to change or modify any of the terms and conditions contained in these website terms, or any policy or guideline of the website at any time. Unless otherwise specified, any change or modifications will be effective immediately upon posting of the revisions on the website and your use of the website will constitute your acceptance of such changes or modifications. We advise that you read these terms carefully before using our website. By accessing, using or making a booking via this website you are explicitly agreeing to comply with the following terms and policies. Please also review our Privacy & Cookies Statement.

IrelandHotels.com is owned and operated by the Irish Hotels Federation (IHF) which is a Friendly Society. Founded in 1937, the IHF is the national organisation of the hotel and guesthouse industry in Ireland are is located at 13 Northbrook Road, Dublin 6, Ireland.

Our Service

Through the website, we provide an online platform through which hotels and guesthouses in Ireland can advertise their rooms for reservation, and through which visitors to the website can make such reservations. By making a reservation through IrelandHotels.com, you enter into a direct (legally binding) contractual relationship with the hotel or guesthouse at which you book. From the point at which you make your reservation, we act solely as an intermediary between you and the hotel, transmitting the details of your reservation to the relevant hotel and sending you a confirmation email for and on behalf of the hotel.

Prices & Content

The hotel information, star ratings and quality of accommodation are compiled from information provided directly by the hotels. As such, the hotels are given access to an extranet through which they are fully responsible for updating all rates, availability and other information which is displayed on our website. We publish such information in good faith, based on the information provided. We take reasonable care to ensure that the content of all areas of the website, including all hotel information, are accurate and up-to-date. We are not responsible for inaccuracies, errors, omissions or misleading information contained therein. Our website does not constitute and should not be regarded as a recommendation or endorsement of any hotel or guesthouse.

Irelandhotels.com and its partner properties will endeavour to provide you with the Best Available room in the same room category on the dates that you have booked. Please note that the best available room relates to the room type booked and does not mean you will receive an upgrade to a higher room category.
The prices on our website are highly competitive and we aim to offer you the best available rates.

Deposit, Payment & Security

Standard Reservations:
The price you see on the website is the full price that you will pay. We will charge you a booking deposit when you make your reservation. The balance of the charge should be paid directly by you to the hotel or guesthouse at the beginning or end of your stay (depending on the hotel policy).

Gift Card Reservations:
The price you see on the website is the full price that you will pay. The full value of the reservation will be deducted from the Gift Card therefore no balance is required at the hotel or guesthouses. Please review our Gift Card Terms for further information.

Security:
Our partner hotels and guesthouses require your credit card details in order to guarantee your reservation. For the sake of clarity, this includes bookings where an Irelandhotels.com Gift Card has been used to make a reservation.

For certain offers & rates, please note that accommodation providers may require that full payment is made upfront therefore your credit card may be pre-authorised or charged (sometimes without any option for refund) upon making the reservation. Please check the room details thoroughly for any such conditions prior to making your reservation.
We will send your credit card information directly to the hotel at which your booking is made and they pre-authorise your credit card ahead of your arrival. In order to safeguard and encrypt your credit card information when in transit to us, we use the “Secure Socket Layer (SSL)” technology for our services.

Cancellations & Refunds

By making a reservation with an accommodation provider, you accept and agree to the relevant cancellation and no-show policy of that accommodation provider, and to any additional terms and conditions of the accommodation provider that may apply to your reservation or during your stay, including for services rendered and/or products offered by the accommodation provider. Please check the room details thoroughly for any such conditions prior to making your reservation.

Cancellations : If you wish to cancel a reservation prior, please click here.

Please note : Cancellation times vary based on hotel. Please refer to your booking confirmation for details or contact our support team on: 1890 87 67 69

For standard reservations, you will receive an automatic refund of your booking deposit to the card used to make the reservation.

For Gift Card reservations, the full reservation value will be refunded back to the Gift Card used to make the reservation. Please allow up to 30 minutes after the cancellation has been processed, for the funds to return to the Gift Card.

Cancellations outside cancellation period of check-in: If you wish cancel a reservation outside the allocated booking period, the booking deposit may not be refunded.

To cancel your reservation, please contact the hotel directly. Your booking then reverts to the cancellation policy of the hotel or guesthouse that applies to your reservation.

If you make a reservation and do not check in at all, you will forfeit your booking deposit and may be charged the entire accommodation fee. The decision is subject to the cancellation / no-show policy within the specific hotel or guesthouse.

Refunds can only be issued to the credit/debit card that made the transaction on the site and cannot be issued to any other card.

Gift Cards

IrelandHotels.com Gift Card - Standard Terms & Conditions:

·         You must advised hotels on check-in, or preferably in advance of arrival, of your intention to use an Irelandhotels.com Gift Card as payment

·         All terms and conditions of the hotel where your gift card is being used apply to your booking

·         Please check with hotel whether on-site businesses accept payment through an Irelandhotels.com gift card (this may include Spa, beauty salon, hairdresser, barber, restaurant, nightclub, bar, gym, golfing and leisure facilities, shop, jewellers, parking facilities, shuttle bus services)

·         Any disputes regarding accommodation or standard of accommodation are between the guest and the hotel

·         Gift MUST NOT be used in conjunction with any third party booking agent or booking website

·         All bookings MUST be made directly with hotel.

·         Hotels have the right to refuse an Irelandhotels.com gift card / ecard as payment in instances where bookings were not made directly with hotel

·         Gift Cards or gift codes must be present at time of check-in

·         Advanced Purchase bookings cannot be used against gift cards UNLESS Aprior agreement is made directly with hotel

·         Hotels do not have the ability to redeem expired gift cards / ecards

·         Minimum Gift Card value is €50.

 

·         Gift Cards are redeemable against hotels featured on Irelandhotels.com website

 

·         Gift Cards are non-refundable, non-transferable and may not be redeemed or exchanged for cash.

 

·         Gift Cards may not be used within 5 days after date of purchase.

 

·         Standard Irelandhotels.com Terms & Conditions apply.

 

·         A credit card is required to secure the booking when using a Gift Card.

 

·         No change will be given out on Gift Cards but the balance can be used for future purchases.

 

·         Irelandhotels.com does not accept any responsibility for lost or stolen Gift Cards - protect them as you would cash.

 

·         All standard Terms & Conditions apply for Bookings made with a Gift Card.

 

A credit/debit card is required to secure a booking when redeeming a Gift Card against a booking. No charge will be made against the credit/debit card.
No change will be given out on Gift Cards but the balance can be used for future purchases.
Irelandhotels.com does not accept any responsibility for lost or stolen Gift Cards - protect them as you would cash.
Irelandhotels.com reserves the right to amend Terms and Conditions at any time, and for any reason without prior notice to you.

Copywrite

You may only view, copy and print portions of the website content for your own personal information and non-commercial use. You are not allowed to re-sell, deep-link, use, copy, monitor, display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose.

Limitation of Liability

You waive and covenant not to assert any claims or allegations of any nature whatsoever against IrelandHotels.com, its affiliates, or their respective directors, officers, employees or agents arising out of or in any way relating to your use of the website, the services, the content or the materials contained in or accessible through the website. This includes without limitation, any claims or allegations relating to the alleged infringement of proprietary rights, alleged inaccuracy of website content, or allegations that IrelandHotels.com has or should indemnify, defend or hold harmless you or any third party from any claim or allegation arising from your use or exploitation of the website. You use this website at your own risk.

IrelandHotels.com shall not be liable without limitation for any damage caused by or resulting from mistakes, errors, omissions, interruptions, deletion of files or email, defects, viruses, delays in operation or transmission or any failure of performance whether or not resulting from acts of God, communications failure, theft, destruction or unauthorised access to IrelandHotels.com records, programmes or services.

Jurisdiction of Law

Unless stated otherwise, the software required for our services or available at or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by IrelandHotels.com, its suppliers or providers.

These terms and conditions and the provision of our services shall be governed by and construed in accordance with Irish law and any dispute arising out of these general terms and conditions and our services shall be exclusively resolved in a court of competent subject matter jurisdiction in the Republic of Ireland. Your use of the website means you consent to the personal jurisdiction of Irish courts over you and agree that Republic of Ireland is the convenient forum for the resolution of any such disputes. If you choose to access this website from locations anywhere else in the world as the case may be, you will be responsible for compliance with all local laws of such other jurisdictions.

If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.

Third Party Websites

The website contains links to third party web sites (“third party sites”) and third party content (“third party content”) as a service to those interested in this information. You use links to third party sites and third party content therein at your own risk. IrelandHotels.com does not monitor or have any control over, and makes no claim or representation regarding, third party sites or third party content. When you leave this website, our terms and policies no longer govern. You should review applicable terms and policies, including privacy and data gathering practices of any third party site and should make any and whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.